I rented a cargo van, and paid $30 for the Collision Damage Waiver, which is subject to a $1000 deductible. The rear bumper was damaged when another vehicle ran into the van from behind. The rental company took $1000 from my credit card. The estimate to replace the bumper is $1300. I figure the rental company can put in a claim since they are still out $300, and since the other car was at fault the insurance should waive the deductible and pay the rental company $1300. They can then pay me back the $1000. If this accident had involved my own vehicle, the normal practice would have been for the insurer to waive my deductible. It just seems wrong that even though I paid for the collision damage waiver, and the other driver was at fault, I may end up out of pocket $1000.
In Ontario, Canada the rental company can sell a Collision Damage Waiver that is subject to a deductible. The CDW may pay for damage to vehicle regardless of fault, but with a $1000 deductible at the front end, I pay the first $1000. Since we have a no fault system, I can’t sue the other driver to recover my $1000.